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The Future of Building Services
We utilize data-driven insights and analytics capabilities to facilitate timely, effective decision-making.
Our AI-based service options include predictive maintenance, remote diagnostics, and advanced monitoring.
You get the best of both worlds with Johnson Controls – the reach and resources of a global network, plus the proactive communication and technical expertise of our local account teams.
We tailor your Planned Service Agreement to meet your priorities.
This is service the way you want it.
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Remote Service Experts
Our remote service experts are adept at monitoring your equipment performance, remotely and in real time.Greater Efficiency
Measures maintenance strategy effectiveness and reduces overall costs while preventing secondary damage.Preventative Analysis
Monitoring vibration and contaminants to identify the root causes of equipment problems.
Johnson Controls New Flexible Service Offerings Remote Building Management Middle East and Africa.
Learn MoreJohnson Controls Can Help Reduce Maintenance Costs and Minimize Downtime
Tailored Service Solutions Powered by OpenBlue
Johnson Controls never stands still. As a customer-centric business, we are always searching for new technologies, solutions, and methods to deliver services to our partners. These are some of the new capabilities we evolved in our Digital Infused Service to drive our market-leading YORK® chillers to optimum levels of performance and uptime.
Our leading services portfolio combines innovative technology and the expertise of our people to enhance delivery. We utilize data-driven insights, AI, and analytics capabilities to facilitate effective decision-making.
Remote Operations Center (ROC)
The state-of-the-art Remote Operations Center is equipped to handle the system monitoring needs for HVAC, Controls and Security solutions. The unique features include remote diagnostics, access control & video, advanced monitoring and risk management. The technology will help us do a root cause analysis, deliver greater visibility into operations, providing real-time diagnostics and predictive services to avoid downtime and unexpected operating costs. Our 24/7 monitoring platform will maintain the consistency of services and provide single-source accountability following standard processes, including AI-infused services.
Johnson Controls Customer Facing Dashboard Featuring the Chiller Performance Index (CPI)
This video demonstrates how Johnson Controls provides a real-time Customer Dashboard with each connection featuring our new “Chiller Performance Index” (CPI) innovation.
Connected chillers have a tremendous benefit by providing real-time monitoring, analysis and data gathering to validate performance via a secured 24/7 Microsoft cloud platform. This program is supported by our Johnson Controls expert Connected Chiller Support Team with deep analytics that aid in predictive and proactive servicing to promote uptime performance. Johnson Controls provides a real-time Customer Dashboard with each connection featuring our new “Chiller Performance Index” (CPI) innovation. CPI is a powerful index which aggregates all chiller performance information into a single value and allows our customers and service teams to better understand and prioritize performance, reliability and efficiency.
HVAC / Building Automation
Our HVAC service experts can augment your in-house team—or handle all inspection, monitoring, maintenance, and repairs, keeping building environments sustainable, efficient, productive, and comfortable.
- Dashboards and other digital tools for your team translate data into clear action, supporting even inexperienced staff in keeping HVAC systems efficient and effective.
- Data-driven maintenance recommendations help avoid unplanned repairs and maximize uptime.
- Connected digital solutions enable real-time health monitoring and predictive diagnostics.
- Advanced analytics and expert support help you save on energy, reduce spending on repairs, and create a healthier, more sustainable facility.
Optimize Your Facility With Our Innovative Technologies
Optimization and Retrofit Solutions
Cost-effective solutions to help breathe new life into existing facilities.